When adding or updating listings on eBay y'all may occasionally encounter listing errors or warnings dorsum from eBay:

category doesn't accept variations

The table below lists the most mutual errors/warning messages from eBay, and what you tin can exercise to resolve them, to ensure any affected production(southward) are listed successfully on eBay.

Fault MESSAGE

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is because the eBay category that the products information technology is mapped to does not permit products with variations to be listed within information technology.

To resolve this, you will need to remap the product to a category that does support variations.

  • From the product folio in eBayLINK, click the Edit button, in the Categories section, click "Add new mapping"
  • Find another suitable category which has the following symbol:
  • Click salve mapping, which will bring you back to the Production page,
  • Finally, click update to commit the changes and become to the dashboard and click the "update market place place" push button.

Check back once that has been completed to ensure the product is listed / updated.

For a list of eBay categories that allow variations, meet this eBay article, Which categories tin can take listings with variations?

 
Buyers love big photos that conspicuously testify the item, then please upload high-resolution photos that are at least 500 pixels on the longest side

 Substantially the image or images supplied exercise non come across eBay'south requirements, which are

We've got a few simple rules and recommendations for using pictures on eBay: (total article)

Rules
All listings* on eBay.com.au and most other eBay sites must see these requirements

  • Every listing must have at least one photo.

  • Photos demand to be at least 500 pixels on the longest side.

  • You can't use a catalogue or stock photograph if you're listing an item equally 'used'.
Recommendations
To make sure buyers get a good look at the particular they're thinking most purchasing

  • Optimise for mobile – make your pictures 1600 pixels on the longest side.

  • Continue your images clean – no text, borders or uncluttered backgrounds.

  • Use watermarks sparingly – brand certain they don't distract a buyer's centre from your product.

Other best do tips:

  • Nosotros recommend uploading photos as a .jpg file, only you can upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, information technology should have a quality of ninety or higher on the 0-99 JPEG quality scale. We'll and so optimise information technology for display in your list.

  • Before you start uploading, rename your photo files with names that will help you remember what they are, and put them in a folder on your reckoner where you lot can detect them quickly and easily in example you need them once more.


Visit the Seller Center to larn more nearly using great pictures and photo quality recommendations.

For more than information on other requirements for sellers and tips on how to run across – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not match with the variation specifics of the variations on the item.

 There are 2 possible reasons for getting this error on a product:
  1. An originally unmarried variant production is now existence sent as a multi-variant product - eBay volition non let this so the product needs to exist completely concluded, deleted and re-listed.
  2. The variation information for the product from the eCommerce store is not good particularly proficient e.thou. different attribute names in different variants.

So, it would have originally listed fine but at present is not getting updated due to failing the validation rules.		 
Variations Specifics and Particular Specifics entered for a Multi-SKU item should be different
eBay will bear witness the above error message/s on your products in Omnivore if you try to add together an item specific which has the same name every bit the production variation proper noun. Size and Colour are mutual examples but this can exist other names as well. Delight meet this article on the steps needed to ready this problem
 
A production cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This error ways that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For whatsoever products with this error nosotros need to delete/purge the detail from eBay, delete the category mapping for them to re-list.

You will need to submit a support request to have this washed.

 
UPC should only contain digits
 If your products show an eBay validation error like this:

"ebay validation error: UPC should but incorporate digits" and it is followed by scientific notation.

It means that an update has gone wrong somewhere, most likely while updating Product Identifiers in your store via copy/paste from Microsoft Excel which changed number field for this Product identifier eastward.g. UPC to this "9.111E+12".

This eBay validation error can also occur if your UPC contains non numeric characters, due east.g. 14500-459-1111, these should be removed.

Yous can likewise get this fault with UPC's containing letters, eg when the SKU or the MPN has been placed in the UPC field, once more either remove UPC or update it with the right one.

More information about UPC tin can be found here: https://en.wikipedia.org/wiki/Universal_Product_Code

Please check this data on your shop and right information technology, once done, go to the dashboard and click "Sync now" to refresh the data.

For more information about Excel issue run into this article. http://superuser.com/questions/413226/why-does-excel-treat-long-numeric-strings-as-scientific-notation-even-afterwards-chan


You lot tin can bank check GTIN existence here
https://gepir.gs1.org/alphabetize.php/search-by-gtin

Listings having an eBay validation error will not be updated or listed on eBay until the fault is resolved. 

Your PayPal email address was not found
 This mistake ways that the PayPal address provided cannot be found / verified past eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium business relationship OR
  • Verified business organisation business relationship

Please ensure that the correct accost has been entered into Settings>eBay Commonwealth of australia>General and under the heading Your Details in the PayPal User ID field.


It could be as unproblematic as a child account has been linked, which isn't allowed to write transactions against the parent.

In short, if the email address is typographically the aforementioned between our organisation and the payment concern policy; so the retailer volition need to confirm with PayPal equally to why it may non be coming upwardly

No listings can exist made on eBay until this is resolved. 


You must have a valid PayPal Account in expert standing to crave immediate payment.
This error means that the PayPal address provided cannot be verified equally being in good standing by eBay / PayPal.

At the fourth dimension of creating a listing, eBay confirms that the Paypal account supplied in the payment business concern policy is:

  • Verified premium account OR
  • Verified business organisation account

Delight ensure that the correct accost has been entered into Settings>eBay Australia>Full general and nether the heading Your Details in the PayPal User ID field.

It could be as simple equally a child account has been linked, which isn't immune to write transactions against the parent. It may exist the PayPal business relationship is not a business organisation account.

In curt the retailer will need to confirm with PayPal as to why it is not in adept standing.


No listings tin can be fabricated on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Band Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled as Variant
The tags                                      Quantity                                    is/are disabled every bit Variant
The tags                                      Type                                    is/are disabled every bit Variant
 The error occurs because eBay restricts the use of sure words/values, equally the name for a variant attribute under a particular category.

For example, on eBay AU under the category "Baby » Plant nursery Bedding » Sleeping Bags & Sleepsacks", you lot are not allowed to use a value of "Size" as a variant aspect name. This is because eBay has reserved "Size" as an Item Specific for that category.

The fastest way to resolve the issue is to rename attribute for the variant (e.g. use "Product Size" instead of "Size").

 
variants practice not take unique attributes
 This error occurs when some of the variations you are trying to list in a multi-variation listing, have  the same variation value. (e.1000. you have more than 1 variant with size = 9)

Cheque that the variation values are all unique for your product variants.

 
The item tin't exist listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
 Your listing may contain titles and/or a description which contain illegal words, or your eBay account may non be upwards to standard to proceed listing.

Bank check your championship/description for prohibited words. See eBay's offensive policy.

Some eBay sites will likewise block titles/descriptions containing Brand/Copyright names or conflicting data. Eg. mentioning Apple in a clarification of a Androidproduct (This policy can vary betwixt eBay sites).

Try deleting your description and adding limited information to test this event. You should also contact eBay straight to ensure your account is not express or restricted in any manner.

 
Missing name in the variation specifics or variation specifics set.; zeroed out
 The crusade for this error could be ane of the post-obit:
  • When one or more of the product variations is missing the appropriate information. For example if one or more of the product variations is missing the colour or size information. Bank check all variants of the product to ensure they all accept the required variation information.
  • If you have modified the value of the variation label used by the product. For instance, if the variation label was initially called "Color", only you have since changed it to be "Colour". The only way is to resolve this mistake is to end the eBay listing, then listing the product every bit a new eBay list.
  • You have added or deleted production variations
 
The UPC field is missing. Please add UPC to the listing and endeavour again.

or

 For some products, eBay requires that a UPC number exist provided when listing a product.

A UPC (Universal Product Code) is a barcode symbology that is widely used in the United States, Canada, United Kingdom, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade item.

To add UPC's to your listings, please add it to your eCommerce platform. Our system will sync and import the details and add it to your eBay listings.

If you exercise not have UPC values for your product(s) please leave the UPC field empty in your eCommerce platform.

You lot can cheque GTIN being here
https://gepir.gs1.org/index.php/search-by-gtin

 
Yous're not immune to revise ended listings.
 An eBay listing for this product previously existed but has since been ended on eBay for some reason.
To resolve, you demand to commencement end the list in our system, then upload to eBay every bit a new listing.		 
Information technology looks like you've reached the amount you can listing. You tin can list up to <$xxxxx> in total sales this calendar month. Asking to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Delight meet the following eBay folio for further data on selling limits and how to request an increase from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Considering you've specified Local Pickup Only for this item, you can't require immediate payment.
 This error can occur when ane or more of the default eBay Business Policies are missing.

Our system expects/creates the post-obit eBay Business Policies, named exactly every bit per below:

  • Postage stamp Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

e.g.

Notation: the eBay Business concern Policies must exist named exactly as above, as it is case sensitive.

To check this, log into your eBay account and become to:

  • My eBay
  • Hover over the "Account" tab and select "Business organization Policies".

If whatever are missing, please create and name them as per the above.

 
The e-mail address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll demand to ready one up with this email address and so that buyers can pay y'all.
 Please check the following:
  1. Make sure your PayPal address is entered and spelled correctly in your eBay Payment Business Policy.
    eastward.g.
  2. Make sure your PayPal address is entered and spelled correctly in your automated payment method.
  3. Confirm your email address with Paypal.
  4. Make certain your PayPal address is correct in our system: go to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If you receive an fault relating to PayPal then it is an outcome with your PayPal account.		 
                  Earlier y'all tin list this item nosotros need some boosted information to create a seller'due south account.
This eBay error can occur when your eBay business relationship is missing an automatic payment method for eBay fees.

It tin also be returned by eBay, if you accept an expired credit card designated as your automatic payment method on eBay.

To add/modify an automated payment method on your eBay seller business relationship:

  1. Login to your eBay seller account.
  2. Get to "My eBay --> Account --> Seller Account".
  3. Click the "Automatic Payment Method" link to add together/alter the automatic payment method for your eBay business relationship.
    e.grand.

Farther information on eBay automatic payment methods can be found here.

 
The detail specific                  For sale by                  is missing. Add For sale past to this listing, enter a valid value, and ...
 This eBay error can occur when you have mapped your product to an eBay category that has mandatory Item Specifics.

For example, if you had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that yous have gear up the Detail Specific named "For sale past".

e.g.

Note: the red asterix (*) next to the item specific "For sale by" which indicates it's a required field.

Typically it may be that you product has been incorrectly mapped to the incorrect eBay category.

The fastest manner to resolve the issue is to re-map your product to the right, or a more than relevant eBay category.

 
Only single quantity items can be listed in the category selected.
 On eBay, certain categories merely let sellers to list items in single quantities.

For example the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the issue, either limit the eBay quantity of the item to "1", or alternatively you can try mapping the product to a more than relevant eBay category.

 
Seller is not eligible to list a discounted item.
 This eBay warning means that your eBay account is not currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller account. eBay only enables this feature for sellers it has vetted/qualified.

This alert doesn't prevent your products from listing on eBay, but products with a auction or strike-through price, will not be brandish as "on auction" by eBay on your listings.

east.g. the following pricing fields "You save" and "At present" will not be displayed on your eBay listings, even if the item is on sale.

You must get approved past eBay to participate in eBay's Strike-Through Pricing Programme. Strike Through Pricing (STP) is usually reserved for managed accounts only then to asking that information technology be enabled, delight contact your eBay account manager.
Market Production Variant SKUs are not unique
 At that place are 2 possible reasons for getting this error on a product:
  1. An originally single variant product is now being sent every bit a multi-variant production - eBay volition not let this and so the product needs to be completely ended, deleted and re-listed.
    To resolve, end each of the listings in eBay.
    Go to each product page in eBaylink that has the error and deleted the product.
    Go to the Dashboard and get-go a fresh import from your eCommerce store.
  2. The variation data for the production from the eCommerce store is not good particularly good e.thousand. different attribute names in different variants.

And then, information technology would accept originally listed fine but now is not getting updated due to failing the validation rules.
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU particular.
 This mistake is similar to two validation errors mentioned above.  It happens when products in your Ecommerce store were single variant but them get mulit-variant or vice versa.

In that location are 2 possible reasons for getting this error on a product:

  1. An originally single variant product is now being sent as a multi-variant product - eBay will not allow this so the product needs to be completely concluded, deleted and re-listed.
  2. The variation information for the product from the eCommerce store is not good particularly good east.grand. unlike attribute names in different variants.

And so, it would have originally listed fine only now is not getting updated due to failing the validation rules.
AND
If you lot have products that accept this fault and then it is likely that your production has been prepare upwardly in your eCommerce shop as a product with variations/options (eBay call this Multi-SKU) so eBay is expecting a variation simply you don't accept them.

Check in your eCommerce shop for the products to see if there are variations and remove them if they are non required.

For instance, often in Shopify the variation is called 'Title'. To resolve this, in your Shopify Shop, Become into the product section of one of the products and under 'variants' remove any variations if these products don't come up with variations.

Y'all should as well double-check in the product folio in our system, nether Variations.

If there is just i variation, and then Variation Proper name should exist empty, ie no options are defined. If yous do have options, then at least two distinct values should be provided.

Once you have fabricated changes in your eCommerce store go to the dashboard in our arrangement and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent upwards to eBay.

Input data for tag <Item.PictureDetails.PictureURL[one]> is invalid or missing. Please cheque API documentation.		 This is usually caused by a space in the epitome URL, which causes eBay to reject information technology, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the space in the image proper noun and run a total sycn to update the product and marketplace.

The underscore character is too non a valid character
piicture name should merely  contain the ASCII letters 'a' through 'z' (in a case-insensitive style), the digits '0' through '9', and the hyphen ('-')"
At to the lowest degree one valid postage service must be specified.
 This is ordinarily caused past a missing business policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Aircraft
Bank check for errors like this
and ensure you have a matching eBay Concern Policy for the shipping method in Omnivore every bit per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy only allows HTTPS resources in listings
This is commonly acquired by providing an http URL for your logo

To resolve change the URL to https: as per
Can I Change The Logo In My Product Listing Page?
Currency is unchangeable when revising or relisting an detail. This error can occur if the product is a duplicate listing.  If you see this error on a production check and be sure that  yous practice non accept a manual list on eBay that is actually a duplicate products.

It is best to search using the SKU or the product title.

If yous did have transmission listings on eBay when you started using Omnivore and you did non link them all and then you may take duplicates.

The only manner to fix this fault is to correctly terminate your duplicate listings on eBay.

A full list of eBay errors can as well be found hither:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm